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Tenant Handbook

Security Access Cards

To maintain a secure environment in the building, all tenants are required to have a Security Access Card to gain access into the buildings and parking facility.  Your company will be provided with a number of cards equal to the number of parking spaces allotted in your lease agreement; however, individuals who require after-hours or 24-hour access should be designated as such.  Please try to keep the number of individuals requiring this access to a minimum.

Missing/Forgotten Cards

In the event an Access Card is lost or stolen, tenants may obtain a new Access Card by submitting a completed Card Request Form to Platinum Parking.

The request will be processed within one business day.  The Access Card can be picked up in the parking office located in the Brookhollow II, Suite 160.  A fee per card will be assessed to the tenant's company or the card holder. Fee can only be paid for by check or money order.

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